Hele-on Kako'o Paratransit Services | County of Hawaii Mass Transit Agency

(Hele on Kakoo Paratransit Services) Hawai'i County Mass Transit Agency (MTA) offers Hele-On Kako'o Paratransit services to complement its current Intra-Hilo and Intra-Kona fixed route bus system. It is an advanced reservation, origin to destination service for persons with a disability who are unable to use the regular fixed Hele-On bus service.

Last assured

Unknown

Physical Address

2299 Hoolaulima Road, Hilo, HI 96720

Hours

Administration Monday-Friday 7:45am-4:30pm Excluding County observed Holidays Call for inquiries at Hawaii County Mass Transit Agency Monday-Saturday 7am-6pm Hilo Paratransit services within the service area Monday-Saturday 6:30am-8pm Kona Paratransit services within the service area

Fax

(808) 961-8745

Application process

An application must be completed, an interview conducted, and a functional ability assessment completed in order to determine eligibility. A current I.D. is required.

Fee

Free until December 31, 2024.

Eligibility

Eligibility is based upon a person's disability and functional capabilities that make him/her unable to use the regular bus service. An application must be completed, an interview conducted, and a functional ability assessment completed in order to determine eligibility.

Service area

Hawaii (Big Island)

Agency info

County of Hawaii Mass Transit Agency

Create a high-quality, multi-modal transportation system that provides safe, reliable, convenient, environmentally responsible, and cost-effective mobility choices that meet the needs of our residents and visitors.