Medicab provides a door to door transportation service for people who need assistance or need to be escorted, usually to a doctor or medical facility. Drivers are trained how to communicate and assist elderly and disabled people. The driver does not lift, carry or push anyone. Drivers do sign out customers from the hospital and assist (guide by hand) people in and out of the vehicle COVID-19 patients are asked to sit at the back seat with their masks on. The driver drives with the windows down for full ventilation.